fb7u Privacy Policy — Your Data, Your Rights

1. Data Collected During Registration

When you create a fb7u account, we collect the following information to set up and verify your account:

• Your Bangladeshi mobile number, used as your primary account identifier and for OTP verification
• A password you create, stored in hashed form — fb7u never stores plaintext passwords
• Your date of birth, collected to verify that you are 21 years of age or older as required by fb7u policy
• Your preferred display name or username on the platform
• Device type and mobile operating system version, collected automatically to optimise the platform for your phone

During identity verification (KYC), fb7u may additionally collect a copy of a government-issued identity document (National ID Card or Passport), a proof of address document, and in some cases a selfie photograph holding your identification document. These documents are used solely for the purpose of verifying your identity and complying with anti-money-laundering obligations. They are not used for marketing purposes and are not shared with any third party except where legally required.

2. Data Collected During Gameplay and Transactions

When you use the fb7u platform to play games or make financial transactions, additional data is automatically collected. This data is necessary to process your transactions, maintain your account balance, fulfil bonus and wagering requirement tracking, and ensure fair play across the platform:

• Full transaction history including all deposits (via bKash, Nagad, Rocket, Upay, Visa, Mastercard) and all withdrawals, including timestamps and amounts in BDT
• Betting history including game type, wager amounts, outcomes, and timestamps for all cricket betting, live casino, and slot sessions
• Active bonus status, wagering requirement progress, and bonus expiry dates associated with your account
• Session data including login timestamps, session duration, and approximate location data derived from your IP address for fraud prevention purposes
• Browser type, screen resolution, and connection type, used to optimise page rendering and identify technical issues affecting your account

3. Cookies and Tracking Technologies

The fb7u platform uses cookies — small text files stored on your device — to maintain your login session, remember your preferences, and collect anonymous analytics data about how the platform is used. fb7u does not use third-party advertising cookies or behavioural tracking cookies of the kind used by social media platforms or advertising networks. The cookies used by fb7u are limited to session cookies (which expire when you close your browser), persistent preference cookies (which remember your display settings between visits), and first-party analytics cookies (which measure aggregate page performance without identifying individual users).

Most modern mobile browsers allow you to control cookie settings from within your browser preferences menu. Disabling session cookies will prevent you from staying logged in to your fb7u account between browser tabs. Disabling analytics cookies will not affect your ability to use any feature of the fb7u platform. fb7u does not gate any platform feature behind cookie consent.

4. When Your Data May Be Shared

fb7u does not sell, rent, or trade your personal data to any third party. fb7u may share your data in the following limited circumstances only: (a) with licensed third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, and Microgaming, to the extent strictly necessary to enable the games you choose to play — these providers operate under their own privacy policies and are contractually prohibited from using your data for any purpose other than delivering the relevant game service; (b) with payment processing partners including bKash, Nagad, Rocket, Upay, and Visa/Mastercard processing infrastructure, to the extent necessary to process your deposits and withdrawals — these partners are bound by their own regulatory obligations and may not use your transaction data for marketing; (c) with fraud prevention and KYC compliance service providers retained by fb7u under strict data processing agreements that limit their use of your data to the specific service they provide.

In addition, fb7u may disclose your personal data where required to do so by law or by a competent regulatory or law enforcement authority. fb7u will where legally permitted notify you of any such mandatory disclosure request before complying with it.

5. Data Retention

fb7u retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory obligations. The following general retention periods apply:

• Account data (mobile number, password hash, date of birth): retained for the lifetime of your active account and for 5 years following account closure to meet regulatory obligations
• Transaction and betting history: retained for 7 years following the date of each transaction to comply with financial record-keeping requirements
• KYC verification documents: retained for 5 years following account closure

Session logs and analytics data: retained for 12 months in identifiable form, then anonymised and retained in aggregate form for platform improvement purposes. When you request deletion of your fb7u account, your personal data will be deleted or anonymised within 30 days except where fb7u is legally required to retain specific records for longer.

6. Your Data Rights

You have the following rights in relation to the personal data fb7u holds about you:

• Right of access — you may request a copy of all personal data fb7u holds about you at any time by contacting [email protected]
• Right of rectification — if any data fb7u holds about you is inaccurate, you have the right to request that it be corrected without undue delay
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and where fb7u is not legally required to retain it
• Right to restrict processing — you may request that fb7u restrict the processing of your data in certain circumstances, for example while a dispute about data accuracy is being resolved
• Right to data portability — you may request a copy of your data in a structured, commonly used, machine-readable format where the processing is based on your consent or on a contract

To exercise any of the above rights, please contact fb7u at [email protected] with the subject line "Data Rights Request" and a description of your request. fb7u will acknowledge your request within 48 hours and respond substantively within 30 days of receipt. fb7u may need to verify your identity before processing a data rights request.

7. Marketing Communications

fb7u may from time to time send promotional messages to your registered mobile number or email address relating to your account, active bonuses, and relevant platform offers. These communications are limited to matters that are directly related to your fb7u account activity and are not based on your data being profiled for third-party advertising purposes.

You may opt out of non-essential marketing communications at any time by contacting [email protected] or through the notification preferences in your account settings. Opting out of marketing communications will not affect the delivery of essential account communications such as deposit confirmations, withdrawal notifications, and security alerts.

8. Third-Party Links

The fb7u platform does not include links to external third-party websites. All content and navigation within fb7u remains within the fb7u.pro domain. If you independently navigate to a third-party website from your device, fb7u has no control over and accepts no responsibility for the privacy practices or content of that external site.

Game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming) and payment providers (bKash, Nagad, Rocket, Upay) are independent companies operating under their own privacy policies. When you interact with their services through the fb7u platform, your interaction may also be subject to their respective privacy policies. fb7u recommends that you review the privacy policies of these third-party service providers if you have specific questions about how they handle data relating to your use of their services.

9. Data Security Measures

fb7u implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and the fb7u platform; password hashing using cryptographically secure algorithms so that your actual password is never stored; access controls that restrict internal access to personal data to only those fb7u team members who need it to perform their role; and regular internal security reviews and vulnerability assessments.

While fb7u uses all reasonable measures to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, fb7u will notify affected users as soon as reasonably possible and will take all steps necessary to contain and remediate the breach.

10. Children and Age-Restricted Data

The fb7u platform is strictly restricted to users aged 21 and above. fb7u does not knowingly collect personal data from any person under the age of 21. If fb7u becomes aware that personal data has been collected from a person under 21, that data will be permanently deleted from fb7u systems immediately and the associated account will be closed. If you believe that a person under the age of 21 has created a fb7u account, please contact [email protected] immediately.

Age verification at the point of registration — including collection of date of birth and, where required, identity document verification — is one of fb7u's primary mechanisms for preventing under-age account creation. This data is collected and retained specifically to demonstrate compliance with the age restriction policy and to protect minors from accessing gambling services.

11. Changes to This Privacy Policy

fb7u reserves the right to update or amend this Privacy Policy at any time. When changes are made, the revised policy will be published on this page with an updated effective date. Where the changes are material — meaning they significantly affect how your personal data is processed — fb7u will notify registered players via their registered mobile number or by a prominent notice on the platform before the changes take effect.

Your continued use of the fb7u platform following any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the revised policy, you should stop using the platform and may request closure of your account by contacting [email protected].

12. How to Contact fb7u About Privacy

For any privacy-related enquiry, data rights request, or concern about how fb7u handles your personal data, please contact the fb7u privacy team at [email protected] with the subject line "Privacy Enquiry". fb7u will acknowledge all privacy enquiries within 48 hours of receipt during Bangladesh Standard Time (BST) business hours and will provide a substantive response within 30 days.

For general account support, deposit and withdrawal queries, or other platform questions not related to data privacy, fb7u live chat support is available directly within the platform 24 hours a day, 7 days a week. Live chat is the fastest way to reach the fb7u support team for account-related matters.

13. Complaints

If you believe that fb7u has not handled your personal data in accordance with this Privacy Policy, you have the right to raise a formal complaint. Please contact [email protected] with the subject line "Privacy Complaint" and a detailed description of your concern. fb7u takes all privacy complaints seriously and will investigate each complaint fully. You will receive an acknowledgement within 48 hours and a substantive response within 30 days. If you remain dissatisfied after fb7u has responded to your complaint, you may seek advice from an independent data protection authority or legal advisor in your jurisdiction.